Privacy Policy
1. Who we are
BroadcastBroker is operated by Independent Local Newspapers Limited, registered in England and Wales. Our editorial address is London, UK. References to "we", "us", or "our" in this policy mean Independent Local Newspapers Limited. You can contact our privacy team at privacy@broadcastbroker.com.
2. What information we collect
We may collect the following categories of personal data:
- Contact and account data — your email address when you subscribe to a newsletter or create an account.
- Subscription and billing data — for paid plans we collect the plan chosen and process payments through a third-party payment provider. We do not store full card numbers.
- Usage data — pages visited, time spent, referring URL, browser type and version, operating system, and approximate geographic location derived from your IP address. This is collected via first-party analytics only.
- Communications data — any messages you send us by email or our contact form.
- Cookie data — see our Cookie Policy for full details.
We do not intentionally collect data from children under 16. If you believe we have inadvertently done so, please contact us immediately.
3. How we use your data
We use your personal data for the following purposes:
- To deliver the newsletter and subscription service you have requested.
- To manage and administer your account and subscription plan.
- To send you service-related messages such as account verification, payment receipts, and subscription updates.
- To improve the content, design, and functionality of our website using aggregated analytics.
- To comply with legal obligations and enforce our Terms of Service.
- To respond to enquiries and support requests.
We will not use your email address to send marketing from third parties. We will not sell, rent, or exchange your personal data with any third party for their own marketing purposes.
4. Legal basis for processing (UK & EU users)
Under UK GDPR and the EU General Data Protection Regulation, we rely on the following lawful bases:
- Contract — processing necessary to provide the subscription service you have signed up to.
- Legitimate interests — operating and improving the website, preventing fraud, and ensuring network security.
- Consent — for optional analytics cookies and marketing emails where we have asked for your consent.
- Legal obligation — where required by applicable law.
5. How we share your data
We share your data only where necessary:
- Service providers — email delivery, hosting, and payment processors acting as data processors on our behalf, bound by data processing agreements.
- Analytics providers — aggregated, anonymised usage data only.
- Legal requirements — when required by law, court order, or government authority.
- Business transfers — in the event of a merger or acquisition, your data may transfer to the new owner, who must honour this policy.
We do not transfer personal data outside the UK or EEA except under appropriate safeguards (Standard Contractual Clauses or adequacy decisions).
6. How long we keep your data
We retain personal data only as long as necessary:
- Newsletter subscribers — for the duration of the subscription plus 12 months after unsubscription.
- Account and billing records — 7 years for financial compliance purposes.
- Analytics data — in aggregated, anonymised form indefinitely; raw event data no longer than 14 months.
- Support communications — 3 years from last contact.
7. Your rights
Depending on your location, you may have the following rights over your personal data:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data in certain circumstances ("right to be forgotten").
- Restriction — ask us to limit how we use your data while a dispute is resolved.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior lawfulness.
To exercise any right, email privacy@broadcastbroker.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We implement technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), restricted access controls, and regular security reviews. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we take our obligations seriously and follow industry best practice.
9. Third-party links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any revisions. Material changes will be notified to subscribers by email where required by law.
11. Contact us
For any privacy-related questions: privacy@broadcastbroker.com
Independent Local Newspapers Limited, London, UK.